Landlord Refusing Repairs in Ontario?
You have the right to a safe, livable home
Ontario’s Residential Tenancies Act (RTA) requires landlords to keep rental units in good repair. If issues like mold, leaks, no heat, or broken appliances are being ignored, your landlord may be breaking the law.
Our Ontario licensed paralegals help tenants take fast action — from repair demands to LTB applications — to force repairs and protect your health and safety.
✔ Licensed by the Law Society of Ontario
✔ Flat-Fee Pricing — No Hidden Costs
✔ Serving Tenants Across Ontario
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“Damian understands landlord and tenant law very professionally and effectively.” — J-1 Foodie, Former Client
Why This Matters —
Your Rights to a Safe, Healthy Home
Under Ontario’s RTA, landlords must keep rental units in a good state of repair. That includes being safe, healthy, and meeting health & safety building standards. If your landlord ignores serious issues, you have real legal tools: emergency repair orders, compensation, rent reductions, LTB‑ordered fixes.
Imagine being cold at night, living with leaks or mold, or unsafe power. These aren’t just inconveniences — they affect your health, safety, and legal rights. The longer you wait, the harder it gets (evidence vanishes, damage worsens).
Why Acting Fast Matters
Tenant Issues — What We Do
Clear, fast help for common landlord/tenant problems.
| Issue | What We Do |
|---|---|
| No Heat, Running Water, Electricity | File an emergency LTB application — get the landlord to comply quickly. |
| Mold, Pest Infestations, Unsafe Windows/Doors | Build the strongest case with evidence (photos, logs) and push LTB orders. |
| Broken Plumbing, Structural Issues | Hold landlords accountable using repair claims, enforcement, and sometimes compensation. |
How We Help You Win Repair Claims
- Free Case Review — we assess your lease + evidence. Tell you whether your issue qualifies for urgent repair.
- Request drafted & served properly — so there are no technical errors that could delay or void your claim.
- Evidence assembly & timeline — photos, logs, communication records, damage info.
- LTB Application & Representation — we file for Orders that force repair & sometimes compensation, and represent you in hearings.
- Follow through till fix is done — we check landlord compliance and help enforce if needed.
What Tenants Often Don’t Know (and How They Get Hurt)
- You don’t have to accept “wait‑and‑see” when conditions are dangerous. The law allows emergency repair orders.
- Verbal fix promises mean nothing without written requests + proof.
- Not documenting everything kills your chance at compensation or legal wins.
- Landlords sometimes ignore requests hoping tenants will give up — demand action.
Start with a Free, Confidential Consultation
How to Get Started
What to Do Before We Begin
The first and most important step is to document everything. Take clear photos and videos of the issue or damage. Keep copies of all bills, invoices, and receipts related to repairs or expenses. It’s equally important to save every form of communication — including emails, text messages, and a detailed phone log.
Whenever possible, communicate in writing. Send a formal repair request by letter or email that clearly outlines what is broken, the date of your request, and a reasonable timeframe for repairs to be completed. These records will serve as crucial evidence in protecting your legal rights and strengthening your case.
Once you’ve gathered this documentation, Cordaie Paralegal Services will begin the first three steps of our proven legal process to help you resolve your matter efficiently and effectively.
“Damian Cordaie is, by far, the best paralegal to have on your side. He helped me with a L&T issue, and I am truly happy with how everything was handled. Damian understands and wields the laws when it comes to L&T, very professionally and effectively. He has the best response times I’ve seen when it comes to legal professionals. He does not gate keep information nor network contacts to truly provide the most quality and meaningful support and assistance. Damian, I tip my hat to you and your team. May God bless you and your firm!”
J-1 Foodie, Former Client
Verified Google Review
Why Choose Cordaie?
- Licensed by the Law Society of Ontario
- Paralegals authorized to represent landlords at the LTB
- Hundreds of landlord matters handled
- Flat-fee pricing — no billing surprises
- Professional, efficient, and trusted across Ontario
FAQ: Clear Answers to Common Tenant Concerns in Ontario
Dealing with landlord and maintenance issues can feel confusing or intimidating — but you’re not alone.
Here are answers to the most frequent questions we hear from tenants across Ontario. These cover your rights, timelines, and what to do next when your landlord refuses to repair or maintain your unit.
Still have questions about your tenant’s unpaid rent?
Talk to a licensed Ontario paralegal who can review your situation and guide you through your next legal step.
1. Can I stop eviction over a rent dispute?
Under Ontario’s Residential Tenancies Act (RTA), your landlord must maintain your unit in good repair — including essential services like heat, water, and electricity.
If they ignore you, you can file a Tenant Application (T6) at the Landlord and Tenant Board (LTB).
Our paralegal team can prepare and file it for you, often within 24 hours.
2. Can I stop paying rent until repairs are done?
No — never withhold rent without legal advice. Doing so can lead to eviction. Instead, you can apply for a rent reduction or order for repairs through the LTB. We can help you claim both safely.
3. How long does my landlord have to make repairs?
There’s no fixed timeline in the RTA, but urgent issues (like no heat, major leaks, or mold) must be handled immediately. For non-urgent repairs, “prompt” action is expected. We help document delays and push for compliance.
4. What kind of evidence should I collect for my case?
Keep photos, videos, dated logs, and copies of all written requests or emails to your landlord. This documentation is crucial to prove your case and get compensation or repair orders.
5. Can you help me if I already filed with the LTB?
Yes. We can take over partway through — reviewing your file, fixing paperwork errors, or representing you at your upcoming hearing to strengthen your case.
6. Do I need a lawyer or paralegal for this?
You’re not required to, but it’s highly recommended. Tenant applications are often dismissed for technical errors or incomplete evidence. Our licensed paralegals handle the process correctly and maximize your chance of success.
7. What if my landlord threatens me for complaining?
That’s illegal under section 23 of the RTA. Landlords cannot retaliate or harass tenants for asserting their rights. We can file a T2 – Tenant Rights Application to stop the harassment and seek damages.
8. How much does your help cost?
We start with a free case review, and most repair or compensation claims are handled with transparent, flat-rate fees — no surprises.
Still Waiting for Your Landlord to Act?
If you’re in a rent dispute in Ontario, you have rights, but you need to act.
Contact Cordaie Paralegal Services right now for a free consultation.
We’ll:
- Review your situation
- Tell you what your landlord can’t legally do
- Build a plan to dispute it — recover what you’re owed or stop the eviction
Ontario-Wide Paralegal Services You Can Rely On
We provide trusted legal assistance across all regions of Ontario, including major cities and rural communities alike. With virtual consultations and accessible communication, we’re equipped to represent clients anywhere in the province.
- Toronto & GTA, Ottawa, Hamilton, London, Kitchener-Waterloo, Durham Region, Windsor, Barrie & Simcoe County, Northern Ontario
Wherever your rental unit is, we’ve got your back.
⚠️ Risks if You Don’t Act or Handle It Wrong
Our most requested services by landlords:
- Your repair claim gets dismissed because of technical mistakes (wrong form, missed notice, incomplete evidence)
- Health risks — mold, unsafe wiring etc. — get worse
- Financial loss: PROPERTY damage, paying for your own repairs, or losing value of your belongings
- Landlord delaying or refusing indefinitely if there’s no pressure or legal escalation
