Cordaie Paralegal Services Logo

CIVIL | TRIBUNALS | PERSONAL INJURY | CRIMINAL


ADR (Mediation)

ADR (Mediation)


Legal Services

Mediation and arbitration are two common forms of alternative dispute resolution that can help parties reach a mutually beneficial agreement. It is important to weigh the pros and cons of each option and consult with a qualified professional before proceeding with any dispute resolution process.

CIVIL | TRIBUNALS | PERSONAL INJURY | CRIMINAL

Have a Team Member Call You

Get Started Today to Discuss Your Legal Needs.

ADR / Mediation


At competitive rates, we offer excellent and quality alternative dispute resolution (ADR), mediation, and litigation support services. Disputes of all kinds, including civil, administrative, corporate and criminal law, are regularly resolved by our services.


There is no doubt that mediation services are an ideal alternative to litigation in many cases. As mediators, we will ensure that you are able to resolve your dispute and reach a resolution that is fair, practical, and workable for you. Our experienced mediators can meet with you on the same day if you have an urgent matter that needs to be resolved right away.


Alternative dispute resolution services (ADR) are a great way to resolve disputes quickly and efficiently. ADR is often used to settle small claims disputes and claims for which the amount in controversy does not exceed $500,000. In addition to small claims, ADR can also help with contract disputes, landlord-tenant issues, and many other types of civil cases.


ADR may be used before filing a lawsuit, after filing a lawsuit if the case settles before trial, or even after a judgment has been entered by a court. In addition to resolving cases without going to court, ADR also allows parties involved in litigation to avoid the costs associated with litigation.


Honest Opinions

We will tell you if we believe your case isn't worth pursuing. Our candid and transparent approach will prove that you can trust us - no unmet expectations.

Team Access

We harness the power of all our professionals to get you the best possible result. The entire team works collaboratively to uncover the best strategy for your case. 

Constant Support

Connect with us anytime! Click, call, text or live chat. Log into our secure online client portal 24 hours daily. Stay connected through our social media accounts and much more!

01

Free Consultation

We start by fully understanding what you want, determine how we can meet your expectations and then tell you how we can provide the best experience. Get to know us with a free, no-obligation consultation with a licensed paralegal.

02

Billing Methods

Besides hourly billing, we offer many other pricing models. Monthly invoices may be necessary for your budget, whereas a retainer agreement or unbundled services work best for someone else. Flat rate packages allow you to know exactly how much your bill will be. Contingency agreements are available for personal injury cases.

03

Sliding Scale

Often budget restrictions make it difficult to access legal services. We are happy to provide our services to qualifying clients on a discounted basis using a sliding-scale fee schedule. Check out our People Before Profits program to learn more. Ability to pay, family size and net income are some factors considered.

04

Payment Options

Our in-house financing allows you to set payment terms that work for your budget and schedule. We can customize your plan with flexible terms such as down payment, frequency and duration of the payment plan. No hidden fees or credit checks - guaranteed. We accept major credit cards, Interac, e-transfer and cash.

smiling-woman-cordaie-paralegal-services

Alternative Dispute Resolution / Mediation

Here are answers to some common questions about discrimination in contracts. 


Mediation Defined


The mediation process is non-binding. It means that parties are not obligated to continue mediation after the first meeting, but are free to do so after they have agreed to submit a dispute to mediation. The parties always remain in control of a mediation session in this sense. The continuation of the process depends on their continued acceptance.


A mediation decision cannot be imposed on the parties due to its non-binding nature. Settlements must be agreed upon voluntarily by the parties in order to be successful. Mediators are not decision-makers like judges or arbitrators. Assisting the parties to reach a settlement is the mediator's role.


In order for parties to reach their own decisions, mediators assist them in two main ways. Mediation is practiced in two different ways around the world. A facilitator assists the parties in communicating under the facilitative mediation model. Their job involves helping each side understand the other's position, interests, and perspective. Evaluative mediation is the second type of mediation, in which the mediator provides a non-binding assessment of the dispute that can be accepted or rejected by the parties. Parties can choose either of these two mediation models. Cordaie Paralegal Services will help you identify a mediator who fits your chosen model.


Mediation is a confidential process. Confidentiality encourages parties to be frank and open in the mediation process by ensuring that any admissions, proposals, or offers of the settlement won't have any repercussions beyond the mediation process. They cannot, in general, be used in subsequent court proceedings or arbitrations. Cordaie Paralegal Service's Mediation Rules contain detailed provisions directed at preserving confidentiality in relation to the existence and outcome of mediation.


Mediation vs. Arbitration: What's the Difference?


The primary difference between mediation and arbitration is that in mediation, the parties retain responsibility and control over the dispute. Their decision-making power is not transferred to the mediator. Essentially, this means two things:


(1). During the arbitration, the outcome is determined by an objective standard, the applicable law. The parties' will determines the outcome in mediation. Hence, the parties have the option of considering a broad range of factors in determining the outcome, such as their respective business interests. Mediation, on the other hand, is a procedure that is based on interests, while arbitration is a procedure based on rights. It also means that the parties can make decisions based on their future relationship. Rather than relying solely on their past conduct, this results in a different outcome.


It is the party's job to convince the arbitration court of the validity of its claim in arbitration. There is no need to address the other side with its arguments but rather to the tribunal. During mediation, since the outcome must be accepted by both parties and is not decided by the mediator, each party must convince, or negotiate, with the other party. Despite the mediator's role as a channel of communication between two sides, it is addressed to the other side.


(2). Mediation is an informal procedure due to these differences. It is possible to combine mediation with arbitration. Under the Cordaie Paralegal Services Mediation Rules, such a dispute is referred to mediation. It is recommended that the parties provide for a 60 or 90-day settlement period if a settlement cannot be reached within that time, or if a party refuses to participate or continues to participate in mediation, the dispute is referred for a binding decision by arbitration (or by expedited arbitration if the parties agree).


By combining the mediation and arbitration procedures, both parties are encouraged to commit to the mediation process in good faith, since if a settlement cannot be reached, the costs and management commitments that would have to be incurred in a subsequent arbitration process will be much more tangibly measurable.

In Mediation, Rules Play an Important Role


The mediation process is relatively informal and unstructured, with each party agreeing to continue participating in the process and accepting any outcome. Mediation rules are therefore more limited than binding arbitration rules. What does that function do? A mediation agreement between the parties includes the Cordaie Paralegal Services Mediation Rules as part of that agreement.


These rules serve the following purposes:

  • Establish that the procedure is non-binding
  • Define the mediator's appointment
  • They set out how mediators' fees will be determined
  • The parties are guided as to how mediation can begin and how the process can be established (Articles 3 to 6 and 13)
  • Ensure that the process is confidential and that any disclosures made during it are protected
  • It specifies the parties' responsibilities for the procedure costs


Types of Disputes That Mediation is Appropriate & the Advantages


It is not always appropriate to use mediation to resolve disputes. In cases of deliberate, bad-faith counterfeiting and piracy, mediation is unlikely to be appropriate because it requires both sides to cooperate. Similarly, when a party is certain that it has a clear-cut case, or when the parties or one of them wishes to obtain a neutral opinion on a question of genuine difference, to establish a precedent or to be vindicated publicly on an issue in dispute, mediation may not be the appropriate process.


Conversely, mediation can be a good alternative if one or both of the following are critical priorities:

  • Keeping dispute settlement costs to a minimum
  • Containment of dispute-settlement processes
  • Settlement as soon as possible
  • Confidentiality in dispute resolution
  • A dispute that preserves or develops a business relationship between the parties


The last-mentioned priority, in particular, makes mediation especially suitable when the dispute occurs between parties to a continuing contractual relationship, such as a license, distribution agreement or joint research and development (R&D) contract. In light of the above, mediation allows parties to find a solution by referring to business interests in addition to strictly legal obligations and rights.


How it Works: The Principal Stages in Our Mediation Services


Mediation involves few formalities. The procedure outlined should, however, be understood as guidance only, since the parties may always decide to modify the procedure and proceed in a different way.


1. Getting to the Table: The Agreement to Mediate

Mediating a dispute begins with an agreement between the parties to do so. Generally, such an agreement can be found in a contract that governs a business relationship between the parties. If there is a dispute under this contract, the parties agree to submit it to mediation; or, they may draw up a special mediation agreement after the dispute occurs.


Both situations are addressed in the last section of this Guide. There are specifics in these clauses that provide for mediation alone or mediation followed by arbitration if no settlement is reached through mediation.


2. Starting the Mediation

Upon agreement between the parties to submit a dispute to mediation, one party sends a Request for Mediation to the Center. Details concerning the dispute should be provided in this request. An agreement to mediate and a brief description of the dispute are included as well as the names and telephone numbers of the parties and their representatives. This information is not intended to limit the arguments and issues the requesting party may raise. In order to set up the mediation process, the Center will need to have sufficient details from the parties so that it can proceed. As a result, the Center will need to know who the parties are and what the dispute is in order to assist them in selecting the most appropriate mediator.


3. Appointment of the Mediator

If the parties have already decided who the mediator will be, the Center will contact them (or their representatives) following the receipt of the Request for Mediation. It is crucial, therefore, that both parties are in complete agreement with the appointment of the mediator before the mediator is appointed. To suggest the names of suitable mediators to the parties, the Center typically discusses the matters outlined in "Selecting the Mediator.". As a result of these discussions, the Center will usually suggest several names of potential mediators to the parties (by phone or in person), along with their biographical details. There can be further names proposed until the parties agree on an appointed mediator.


A discussion of the physical arrangements for the mediation will also begin at this stage with the parties: the location (usually specified in the agreement to mediate), the meeting room, and any other support facilities needed.

At the time of the mediation appointment, the Center will also determine, in consultation with the mediator and the parties, the mediator's fees.


4. Mediator's Initial Contact With the Parties

Following the mediation appointment, the mediator usually conducts a series of telephone conversations with the parties. In the initial contact, a schedule will be set for the subsequent process. Before the first meeting, the mediator will specify what documentation the parties should provide, if any, and set a timetable for supplying that documentation and holding the meeting.


5. The First Meeting Between the Mediator and the Parties

Mediation begins when the mediator establishes with the parties the ground rules for the process.


A mediator will, in particular:

  • Establish with the parties whether all meetings between the mediator and the parties will take place with both parties present, or whether the mediator may, at different times, meet with each party separately (caucuses);
  • Make sure the parties understand the confidentiality rules outlined in the WIPO Mediation Rules.
  • As part of the first meeting, the mediator will also discuss with the parties any additional documentation that the parties might need to provide as well as the need for expert assistance, if these matters have not already been addressed in the initial contact between the parties and the mediator.


6. Subsequent Meetings

Mediation may consist of meetings held only on one day, over several days or over a longer period of time, depending on the issues involved in the dispute and their complexity as well as the economic importance of the dispute and the distance between the parties' respective positions in relation to the dispute.


Typically, the following steps are involved in subsequent meetings between the mediator and the parties:


  • Gathering information about the dispute and identifying the issues at stake;
  • In order to understand the parties' respective interests and the reasons for their positions, it is necessary to understand their respective interests;
  • Option development that satisfies the interests of both parties;
  • Considering the parties' respective interests and determining each party's alternatives to settlement in accordance with one of the options; and
  • The conclusion of a settlement and its recording in a contract.


Settlements do not necessarily result from all mediations. A settlement should, however, be reached when both parties consider that the options for settlement are superior to any alternative options for settlement via litigation, arbitration, or other means.


The mediation process will include various stages of private consultations between the parties and their advisors and experts to discuss various aspects or evaluate options. Such private consultations are given during mediation.


Selecting a Mediator


When deciding who should be appointed as a mediator, the parties should consider the following:


  1. What do they want the mediator to play; do they want the mediator to provide a neutral evaluation of their dispute, or do they want the mediator to act as a facilitator of their negotiations by helping them identify the issues, explore their respective underlying interests, and develop possible settlement options?
  2. Do they want a mediator who is skilled and experienced in the topic of their dispute, or do they want one who is specifically trained to mediate? Mediators may serve as evaluators or facilitators based on their preferences.
  3. Is a single mediator preferred or multiple mediators? It may be beneficial to have both a subject matter and process specialist as mediators in disputes with the highly technical subject matter. The parties may want to consider two co-mediators if their cultural and linguistic backgrounds are very different.
  4. What nationality should the mediator be (or what nationalities should he/she not be)?
  5. Neither of the parties to the dispute has business or financial relationships with the candidates.
  6. What are the differences between the candidates in terms of their educational backgrounds, experience, training, and specializations?

Mediator Styles


While all mediators work to help parties resolve conflict, mediators use a variety of styles and approaches to do this. Much like doctors and counsellors will use different strategies to achieve desired results, so too do mediators use different techniques. The three main styles of mediation are evaluative, facilitative, and transformative.


Evaluative Mediation:

A mediator who uses an evaluative approach will likely be appreciated for their no-nonsense style. Evaluative mediators work quickly and efficiently to get to the point and write up a solution. They are more likely to weigh in on options and make recommendations based on their experience. Evaluative mediators are especially useful when time is short and the problem is relatively concrete when it seems likely that the case may otherwise end up in court, or when the parties want recommendations from a neutral party.


Transformative Mediation

A mediator with a transformative approach is likely to be appreciated for the time and space that he/she creates for all sides to really hear and understand one another. Transformative mediators may create more space for emotions to be expressed through the process and to help support emotional healing along with the solution. Transformative mediators are especially useful when conflicts are tied to more deeply personal issues including identities and relationships and when parties are seeking empowerment and recognition.


Facilitative Mediation

In between these two ends of the mediation style spectrum are facilitative mediators. This is the style of mediation that may be most familiar to people. Facilitative mediators are appreciated for the ways they adapt based on the parties’ dynamic needs. They may use techniques from both evaluative and transformative approaches. Using a facilitative style, a mediator asks questions, normalizes perspectives, and validates both parties’ points of view.


Frequently Asked Questions


Here are answers to some common questions. 

Alternative Dispute Resolution


  • At which stages of a dispute can mediation be used?

    A dispute can be resolved through mediation at any stage. In this way, it can serve as a first step towards resolving of the dispute if negotiations between the parties alone fail. When the parties wish to explore settlement possibilities during litigation or arbitration, mediation can also be used during that time.


    A common use of mediation is to prevent disputes rather than resolve them. Parties can seek the assistance of a mediator during negotiations for an agreement if they reach an impasse and believe it to be in their economic interest to reach an agreement (for example, negotiations about the royalty rate to be applied to license renewals).


  • What types of disputes can be mediated?

    A mediator's competence is not limited by the Cordaie Paralegal Services Mediation Rules. The purpose of this is to deal with different types of subject matter. 


    Under the Cordaie Paralegal Services Mediation Rules, a mediator can resolve all aspects of a dispute. Cordaie Paralegal Services provides mediation services based on the agreement between the parties.


  • Why choose Cordaie Paralegal Services mediation?

    Some benefits of choosing our mediation service:

    • Administration fees are low
    • An administrative authority that is independent
    • Mediators include persons with specialized knowledge and experience
    • Protecting confidentiality with flexible rules
    • Hearing rooms are usually free of charge

  • Which language(s) can be used in the mediation session(s)?

    Mediation will be conducted in the language chosen by the parties. A single language can be chosen, or two languages can be used with interpretation, although the latter option will raise costs.

  • What is the location of the mediation sessions?

    It is up to the parties to decide where the mediation will take place. Cordaie Paralegal Services Mediation Rules do not require that mediation be conducted at one of our satellite locations.


    Cordaie Paralegal Services will provide the parties with a meeting room and party retiring rooms free of charge if they decide to conduct their mediation at one of our satellite offices in Ontario (that is, as part of the administration fee payable to Cordaie Paralegal Services). 


    A suitable meeting facility will be arranged if the parties decide to hold mediation at any other location.


  • How are the costs shared?

    Mediation costs (the fee for the Center's administration, the mediator's fees, and all other mediation costs) are to be shared equally by the parties according to the WIPO Mediation Rules (Article 25). There is no restriction on the parties changing this cost allocation.


  • What are the benefits of trying mediation?

    The following two factors can be considered by parties who are unfamiliar with mediation and may wonder what benefits mediation offers:


    In cases where mediation has been used, it has been remarkably successful, given that it is non-binding. In one view, mediation never fails, even when no settlement is reached, because the parties will always learn more about the dispute and, at the very least, narrow the issues. 


    Additionally, the commitment to mediation involves low risks. 


    The parties remain in control of the dispute at all times. If a party feels that the mediation is not satisfactorily, that it is becoming too costly, or that the other party is not acting in good faith, then they may terminate the mediation at any stage. At all stages of the mediation process, the commitment to mediation can be controlled. 


    Mediation costs (the fee for the Center's administration, the mediator's fees, and all other mediation costs) are to be shared equally by the parties according to the WIPO Mediation Rules (Article 25). This allocation of costs can be changed by the parties.



What else do you need to know?

We have everything you need in one place - related services, fee schedules and FAQ.


The majority our rates can be found on our website. Bundled and unbundled services are available. Hiring us means you'll know what to expect when it comes to transparent, fast, easy, professional service.

Discover More >

FAQ


Our team is here to help you with your legal issues. We have provided an overview of the types of cases we handle. In addition, we have provided a frequently asked questions page on our website.

Discover More >

It is important to understand the facts of your case if you have a legal matter. Choosing an experienced legal counsel who can craft a strategy for your case is the best way to proceed.

Discover More >

RATE SCHEDULE: ADR / MEDIATION


OPTIONS TO MEET EVERY TYPE OF BUDGET

  • First Hour of the Session: $250 - $600 per hour (or $1,200 to $3,000 per day)

    According to the circumstances of the dispute, they are usually calculated hourly or daily. As well as the complexity and economic importance of the dispute, the mediator's experience is important. 


    According to our rules, the following rates are indicative of the hourly and daily fees for mediators: 

    • Usually, participating clients agree to split the cost
    • An ideal way to lower costs
    • You can avoid a trial if we reach a solution
    • Legal representation is optional but not required (your choice)

    We will:

    • Review pre-submitted briefs
    • Speak about what we see as the issue and confirm the facts
    • Control the mediation to ensure fairness to all parties
    • Conduct our investigation by asking questions of all clients
    • Attempt to find common goals
    • Propose a hypothetical solution
    • Assist all clients with modifying the proposed solution to reach a mutual agreement
LEGAL DEFINITIONS

DISBURSEMENTS

Here's how it affects your final bill.

"Plus disbursements" often accompany any information related to legal fees. Without a proper explanation, it is nearly impossible not to worry about how it affects your overall bill. Disbursement in the legal profession refers to any expense the firm incurs on your behalf.


Depending on the firm and your billing agreement, this may include court filing fees, process server or courier costs for photocopying and long-distance tolls. Per the widely accepted practice in the legal profession, disbursements are billed separately and in addition to other fees.


Are you worried about disbursements? Sure, they can directly affect your final budget. We always use the most reasonable means necessary to get the job done. Rest assured, our team will do everything possible to save you money on your legal bills.

Share by: