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Success Stories
Tenant
Success Stories & Results
Learn how tenants across Ontario addressed eviction applications, maintenance concerns, illegal rent increases, landlord harassment, and other tenancy issues.

Real Results for Tenants Across Ontario
At Cordaie Paralegal Services, we have assisted tenants with a wide range of Landlord and Tenant Board matters, including eviction applications, maintenance and repair issues, illegal rent increases, landlord harassment, privacy concerns, and other tenancy disputes.
The examples below demonstrate how preparation, documentation, and timely action can help tenants navigate the Landlord and Tenant Board process, protect their rights, and move toward a resolution.
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Eviction Application (N12)
Tenant Challenged a Landlord's Own Use Application
The Challenge
A tenant contacted our office after receiving an N12 notice requiring them to vacate their rental unit. The tenant was concerned about the circumstances surrounding the application and wanted to understand their rights and obligations.
How We Helped
We reviewed the notice, explained the applicable legal requirements, assisted with gathering relevant evidence, and provided guidance throughout the Landlord and Tenant Board process.
The Outcome
The tenant was able to move forward with a clear understanding of the issues, evidence requirements, and available options throughout the proceeding.
Why This Matters
Receiving an N12 notice can be stressful and confusing. Understanding the legal requirements and available options can help tenants make informed decisions and protect their interests.
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Maintenance & Repair Issues
Tenant Addressed Ongoing Repair Concerns
The Challenge
A tenant experienced ongoing maintenance issues that remained unresolved despite repeated requests to the landlord. The concerns affected the tenant's enjoyment and use of the rental unit.
How We Helped
We reviewed the circumstances, assisted with organizing supporting documentation, and provided guidance regarding the available remedies through the Landlord and Tenant Board.
The Outcome
The tenant was able to pursue the appropriate process with a clear understanding of the available remedies and procedural requirements.
Why This Matters
Tenants are entitled to rental units that are maintained in accordance with Ontario law. Proper documentation and timely action can be important when addressing unresolved maintenance concerns.
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Illegal Rent Increase
Tenant Responded to an Unlawful Rent Increase
The Challenge
A tenant contacted our office after receiving notice of a rent increase that raised concerns regarding compliance with Ontario's Residential Tenancies Act.
How We Helped
We reviewed the rent increase notice, explained the applicable rules, assisted with organizing supporting documentation, and provided guidance on the available options.
The Outcome
The tenant was able to proceed with a clear understanding of their rights, obligations, and the available remedies under the Residential Tenancies Act.
Why This Matters
Not every rent increase is permitted under Ontario law. Understanding the applicable rules can help tenants protect their rights and avoid unnecessary disputes.
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Tenant Harassment & Privacy Concerns
Tenant Addressed Repeated Entry and Privacy Issues
The Challenge
A tenant contacted our office after experiencing repeated concerns involving entry to the rental unit and conduct that interfered with their reasonable enjoyment of the property. The tenant wanted to understand their rights and determine what options were available.
How We Helped
We reviewed the circumstances, explained the protections available under Ontario's Residential Tenancies Act, and assisted with organizing relevant documentation and evidence. We also provided guidance regarding the Landlord and Tenant Board process and available remedies.
The Outcome
The tenant was able to move forward with a clear understanding of their rights, the available remedies, and the steps required to address the situation through the appropriate process.
Why This Matters
Tenants have legal rights regarding privacy, reasonable enjoyment, and lawful entry into their rental units. Understanding these rights and maintaining proper documentation can help address concerns effectively and appropriately.
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Rent Dispute
Tenant Responded to a Dispute Regarding Rent Charges
The Challenge
A tenant contacted our office after a disagreement arose concerning rent charges and amounts claimed to be owing. The tenant wanted to understand their obligations, review the available evidence, and determine the most appropriate way to respond.
How We Helped
We reviewed the relevant documents, explained the applicable Landlord and Tenant Board processes, and assisted with organizing supporting records and evidence. We also provided guidance regarding procedural requirements and available options.
The Outcome
The tenant was able to address the dispute with a clear understanding of the issues, the available evidence, and the next steps in the process.
Why This Matters
Rent disputes can arise for a variety of reasons and often involve important legal and procedural considerations. Understanding the applicable rules and maintaining accurate records can help tenants protect their rights and make informed decisions.
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